Minimum Bet Amount for Sports Betting on GameClub ৳10 (ten taka). This applies to both single bets and accumulator bets. For Live Casino games, the minimum varies by table — typically starting from ৳20. On slots, some titles let you spin for as little as ৳5. Maximum bet limits vary by game and market type — you can check these on the betslip. The minimum is kept deliberately low so new members can start playing without taking on big risks, staying comfortably within their budget.
If you've forgotten your password, go to the GameClub login page and click the "Forgot your password?" link. Enter your registered email address or mobile number, and a password reset link will be sent within seconds — If you're expecting an email, check both your inbox and spam folder. Clicking the link will open a page where you can create a new password. Please note — this reset link is valid for only 15 minutes is valid for a limited time, so use it promptly. Your new password must be at least 8 characters long and include a mix of uppercase letters, numbers, and special characters. If you run into any trouble during the process, contact Help Centre contact us — we'll verify your identity via live chat and arrange to restore your account.
All GameClub Bonuses & Promotions on the Rewards page You will. After logging in, your dashboard also displays personalised offers curated based on your gaming history. Promotion update schedules vary by offer: Welcome Bonus Available year-round, Weekly Reload Bonus Refreshes every Monday at midnight, Cashback Offer Generally offered on a weekly basis, and Event-Based Offers These offers are available during major events (such as IPL or the World Cup). To stay on top of new promotions, enable email and push notifications in your account settings. The wagering requirements and validity period for each offer are detailed on the Rewards page — take a moment to read them before claiming.
GameClub offers support across three channels, all 24 hours a day, 7 days a week Active:
1. Live Chat — click the chat button in the bottom-right corner of the website or app. This is the fastest option — typically Within 2 minutes Connect with a support agent directly. For complex issues, start here first.
2. Email — support@gameclub.myto send an email. Typically within 2–6 hours you can expect a reply. Email is also the most convenient channel for KYC-related queries or sending documents.
3. Help Centre — on the help-center page where you'll find a self-service guide and ticket system.
All support channels are available in Bengali. The more specific your description — such as account ID, time, and amount — the faster your issue gets resolved.
1. Live Chat — click the chat button in the bottom-right corner of the website or app. This is the fastest option — typically Within 2 minutes Connect with a support agent directly. For complex issues, start here first.
2. Email — support@gameclub.myto send an email. Typically within 2–6 hours you can expect a reply. Email is also the most convenient channel for KYC-related queries or sending documents.
3. Help Centre — on the help-center page where you'll find a self-service guide and ticket system.
All support channels are available in Bengali. The more specific your description — such as account ID, time, and amount — the faster your issue gets resolved.
No. Only 18 years of age or older individuals are permitted to register and play — this is a strict, non-negotiable policy. Date of birth is used for an initial check at registration. Before your first withdrawal, you'll need to complete KYC verification using your National ID or passport, which automatically confirms your age. If there is any suspicion that an account is being used by an underage person, it is immediately suspended and investigated. If a family member is attempting to use your account, or if you want to keep younger siblings away from gaming, contact support to request parental control options. For more details, Responsible Gaming page View.
For security reasons, after consecutive 5 incorrect password attempts entering incorrect login details will temporarily lock your GameClub account. You have two options:
Option 1 — Unlock it yourself: 30 minutes Wait — the lock will lift automatically. Then log in with the correct password.
Option 2 — Reset your password: If you'd rather not wait, use the "Forgot Password?" option to reset right now — the lock will clear automatically.
Option 3 — Contact Support: If you suspect the account wasn't locked by your own attempts but by someone else repeatedly trying, immediately Notify Support — your account will be secured by changing your password and enabling 2FA. Keep 2FA active going forward to avoid this situation in the future.
Option 1 — Unlock it yourself: 30 minutes Wait — the lock will lift automatically. Then log in with the correct password.
Option 2 — Reset your password: If you'd rather not wait, use the "Forgot Password?" option to reset right now — the lock will clear automatically.
Option 3 — Contact Support: If you suspect the account wasn't locked by your own attempts but by someone else repeatedly trying, immediately Notify Support — your account will be secured by changing your password and enabling 2FA. Keep 2FA active going forward to avoid this situation in the future.
If a match is cancelled or abandoned mid-way, GameClub follows the rules below:
If the match is fully cancelled: Your full stake will be returned to your account balance. This typically happens within Within 24 hours credited to your balance.
If a match is suspended mid-game (but not fully cancelled): Outcomes are determined by the relevant international sports governing body. Once the official authority announces a result, that result is final. If no result is declared, the bet is voided and your stake is refunded.
If one match in an accumulator is cancelled: Only that leg is voided and the accumulator continues with the remaining legs — meaning the total odds are recalculated accordingly.
If you haven't received a refund on a bet or have concerns about a settlement, contact support with the match name, bet ID, and time Support Contact us.
If the match is fully cancelled: Your full stake will be returned to your account balance. This typically happens within Within 24 hours credited to your balance.
If a match is suspended mid-game (but not fully cancelled): Outcomes are determined by the relevant international sports governing body. Once the official authority announces a result, that result is final. If no result is declared, the bet is voided and your stake is refunded.
If one match in an accumulator is cancelled: Only that leg is voided and the accumulator continues with the remaining legs — meaning the total odds are recalculated accordingly.
If you haven't received a refund on a bet or have concerns about a settlement, contact support with the match name, bet ID, and time Support Contact us.